1.0 Quotation                                                                                                                                                                                                                                                          The quotation is provided FREE of any charges and you are under NO OBLIGATION to accept. The removal quotation issued by Move-it Removals & Transport (“the quotation”) is a fixed price. Unless otherwise stated on its face, it does not include VAT, customs duties and inspections or any other fees payable due to information not declared on quoting. Move-it Removals & Transport may change the quoted price for the removal or make additional charges if any of the following have not been taken into account when preparing the quotation or, if separately confirmed by Move-it Removals & Transport in writing:-
1.1 You do not accept the quotation in writing within 2 days, providing at the time of acceptance a firm removal date which Move-it Removals & Transport agrees in writing.                                                                                                                                                                                                                                                1.2 By reason of your delay, the removal is not carried out or completed within two Days of the date of acceptance of the quotation.                                  1.3 Move-it Removals & Transport’s costs increase because of currency fluctuations, changes in taxation, freight charges and Diesel/fuel prices for reasons beyond our control.                                                                                                                                                                                                                              1.4 The work is carried out on a Sunday or Public Holiday at your request.
1.5 Move-it Removals & Transport has to collect or deliver goods from/to above the ground and first floor of a property.
1.6 Move-it Removals & Transport supply any additional services not included or requested to beincluded in the quotation, including moving or storing extra goods (these conditions will apply to such work in any event).
1.7 The stairs, lifts or doorways at the property are inadequate for  free movement of the goods without the need for mechanical equipment or structural alteration, or the approach, road or drive to the property is unsuitable for Move-it Removals & Transport’s vehicles and/or containers to get to and load and/or unload within 40 metres of the doorway, and as a result Move-It Removals & Transport have to carry out extra work not included within the quotation.
1.8 Any parking or other fees or charges that have to be paid by Move-It Removals & Transport in order to carry out the removal services on your behalf.
1.9 There are delays or events outside B Move-it ull’s Removals & Transport’s reasonable control.
1.10 Items to be lifted/carried/loaded/moved require more than 4 men to be lifted/carried/loaded/moved.


2 . Work Not Included in the Quotation Unless agreed by Move-It Removals & Transport, in writing, they will not, as part of the quoted removal services:
2.1 Dismantle or assemble unit or furniture, fitments or fittings.
2.2 Disconnect or reconnect appliances, fixtures, fittings or equipment.
2.3 Take up or lay fitted floor coverings.
2.4 Move water heaters / air conditioners , unless they are dismantled.
2.5 Move items from a loft or cellar, unless properly lit, and floored and safe access is provided.
2.6 Move any items excluded under clause 4 of these conditions.
Move-It Removals & Transport staff will not be authorised or qualified to carry out such work. It is recommended that a properly qualified person is separately employed by you to carry out these services, if required.


3 . Your Responsibility
It will be your sole responsibility to adhere to Move-It Removals & Transport Terms and Conditions
3.1 Declare to Move-It Removals & Transport the value of the goods being removed.
3.2 If any insurance cover offered by Move-It Removals & Transport in the quotation is not accepted (and paid for in advance of the start of the removal), arrange adequate insurance cover for the goods submitted for removal, and/or storage, against all insurable risks.
3.3 Obtain at your own expense, all documents, permits, licences, and/or customs documents necessary for the removal to be completed.
3.4 Be present or represented throughout the removal.
3.5 Take all reasonable steps to ensure that nothing that should be removed is left behind and nothing is taken away in error.
3.6 Arrange proper protection for goods left in unoccupied or unattended premises, or where other people such as (but not limited to) tenants or workmen are, or will be present.
3.7 Prepare and properly stabilise all appliances or electronic equipment prior to their removal.
3.8 Empty, properly defrost and clean refrigerators and deep freezers. Move-It Removals & Transport are not responsible for the contents of this equipment.
3.9 Provide Move-It Removals & Transport with a contact address for correspondence during removal of goods. Move-It Removals & Transport will not be liable for any loss or damage, costs or additional charges that may arise from any of these matters.


4 . Goods not to be submitted for removal
The following items are specifically excluded from this contract unless otherwise agreed as below.
4.1 Jewellery, watches, trinkets, precious stones or metals, money, deeds, securities, stamps, coins, or goods or collections of any similar kind.
4.2 Prohibited or stolen goods, drugs, potentially dangerous, damaging or explosive items, including gas bottles, aerosols, paints, firearms and ammunition.
4.3 Plants or goods likely to encourage vermin or other pests and/or plants or goods likely to cause infestation.
4.4 Refrigerated or frozen food, drink, products or goods.
4.5 Any animals and their cages or tanks including pets, birds or fish.
4.6 Goods which require a special licence or government permission for export/import or translocation Such goods will not be removed by Move-It Removals & Transport except with their prior written
agreement. In the event that they do remove such goods, Move-It Removals & Transport will not accept
liability for loss or damage wholly or mainly attributable to the special nature of the goods concerned.
If you submit such goods without Move-It Removals & Transport’s knowledge and prior written agreement they will not be liable for any loss or damage and you will indemnify Move-It Removals &
Transport against any charges, expenses, damages or penalties claimed against them. In addition,
Move-It Removals & Transport shall be entitled to dispose of (without notice) any such goods which are listed under clause 4


5 . Ownership of the goods: By entering into this contract, you declare that:
5.1 The goods to be removed and/or stored are your own property, or
5.2 The person(s) who own or have an interest in them, have given you authority to make this contract, and have been made aware of these conditions. You will meet any claim for damages and/or costs against Move-It Removals & Transport if thesedeclarations are not true.


6 . Charges if you postpone or cancel the removal
If you postpone or cancel this contract, Move-It Removals & Transport may charge according to how much notice is given. Move-It Removals & Transport Terms and Conditions Notification must be in writing by recorded delivery or electronic medium that can provide proof of time and date stamp.
6.1 More than 7 working days before the removal was due to start- 10% admin charges are payable
6.2 Less than 7 working days before the removal was due to start: 30% of the full removal charge.
6.3 Less than 24 Hours, 100% of the full removal charge
Note: The start of the removal is viewed as the first day that the removal crew are due to be present at the pickup address


7 . Paying for the Removal Unless otherwise agreed by Move-It Removals & Transport in writing:
7.1 Payment is required, upfront
7.1.1 By Electronic Transfer with enough time to reflect (clear) in our account
7.1.2 Cash to be paid at least 3 days  prior to move
7.2 You may not withhold any part of the agreed price for any reason whatsoever, unless agreed to in writing by Move-It Removals & Transport

8 . Our liability for loss or damages
Reference to an item is reference to any one article, suite, pair, set, complete case, carton, package orother container.
Move-It Removals & Transport’s liability for loss or damage is limited. This is set out in clause 8.1.1 below.
8.1 Liability for loss or damage
8.1.1 In the event of Move-It Removals & Transport losing or damaging your goods, if they are liable,
Move-It Removals & Transport will pay you up to maximum of  R5 000 (Five thousand rand only) for each item which is lost or damaged, to cover the cost of repairing or replacing that item. Where
any item is part of a pair or set, Move-It Removals & Transport will only pay for the actual parts which
are lost or damaged. No payments will be made for articles that are not damaged or lost. And  up to a maximum of R 50 000 (Fifty thousand rand only)  for total loss is offered by Move-It Removals insurance provider
OR
8.1.2 Move-It Removals & Transport, in their sole discretion, may choose to repair or replace the damaged item. If an item is repaired Move-It Removals & Transport s will not be liable for depreciationin value.
8.2 Other than by reason of Move-It Removals & Transport’s negligence, Move-It Removals & Transport
will not be liable for any loss, damage or failure to produce or deliver the goods if this is caused by one or other of the circumstances set out in the following: ( please see the insurance policy document)
8.2.1 By fire, howsoever caused.
8.2.2 By war, invasion, acts of foreign enemies, hostilities (whether war is declared or not), civil war, terrorism, rebellion and/or military coup, Act of God, industrial action or other such events outside Move-It Removals & Transport’s reasonable control.
8.2.3 By normal wear and tear, natural or gradual deterioration, leakage or evaporation or from perishable or unstable goods. This includes goods left within furniture or appliances.
8.2.4 By moth or vermin or similar infestation.
8.2.5 By cleaning, repairing or restoring unless Move-It Removals & Transport did the work.
8.2.6 To any goods in wardrobes, drawers or appliances, or in a package, bundle, case or other container not both packed and unpacked by Move-It Removals & Transport.
8.2.7. For electrical or mechanical derangement to any appliance, instrument or equipment
8.2.8 If your goods are not wrapped or packed by us or according to our recommendation.